The Verizon app might be collecting your browsing history and more

The Verizon app might be collecting your browsing history and more


Illustration by Alex Castro / The Verge

The My Verizon app might be collecting information about your browsing history, location, apps, and your contacts, all in the name of helping the company “understand your interests,” first spotted by Input. The program, which Verizon appears to automatically opt customers into, is called Verizon Custom Experience and lays buried in the privacy settings on the app.

The program introduces two different options that appear in the app, Custom Experience and Custom Experience Plus, each of which varies in terms of invasiveness. Verizon provides additional information about both settings within the app, as well as on a FAQ page on its website. It appears that the Custom Experience option is a stripped-down version of Custom Experience Plus,…

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