Roku promises to fix issues with HBO, Netflix, and more caused by 10.5 update

Roku promises to fix issues with HBO, Netflix, and more caused by 10.5 update


Image: Roku

Roku says it’s working to fix issues that users have been reporting following its 10.5 software update. TechCrunch reported the problems earlier on Monday, citing posts on Reddit and Roku forums where users said that apps like HBO Max, ESPN, Disney Plus, and more wouldn’t allow them to watch any video content after updating the OS on their smart TVs.

According to Roku, “certain older Roku TV models or older Roku Ultra players” are affected by the problematic update. In a post on its forum, the company instructs users with Roku Ultra models 4660, 4661, 4662, or 4670, and users with a Roku TV model 7XXX to manually check for a software update, and tells owners of other devices to subscribe to the thread for future details.

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