Older Pixel phones are having serious camera issues, according to owners

Older Pixel phones are having serious camera issues, according to owners


The issue appears to affect the Pixel 2 series, but may be spreading to newer phones. | Photo by James Bareham / The Verge

Some owners of previous-generation Pixel phones are having serious trouble with their cameras. Android Police has noticed a recent increase in one-star Play Store reviews for the camera app used by the Pixel, with frustrated owners saying the camera often crashes upon opening or no longer works at all. A thread in Google’s Pixel support forum features similar complaints. The Pixel 2 XL seems to be cited most often for experiencing the problem, but some posters say they’re having trouble with devices as recent as the 3 or 4A.

It’s not an entirely new problem. Android Police has been tracking camera issues that have plagued Pixel 2 phones primarily over the last year, and it notes more devices seem to be affected now. Owners say that…

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