Microsoft commits to fix Xbox Series X controller disconnects in a future update

Microsoft commits to fix Xbox Series X controller disconnects in a future update


Photo by Tom Warren / The Verge

The Xbox Series X feels like a huge PC-like upgrade for your Xbox games, but a fraction of buyers have been experiencing an unusual downgrade as well — the new Xbox Series X gamepad doesn’t seem to stay connected to the console in some games and some situations, according to a 40-page thread in Microsoft’s help forum.

The good news: Microsoft knows about the issue, and a fix is on the way. “We are aware some players may be experiencing disconnects with their new Xbox Wireless Controllers and our teams are actively working on a solution to be included in a future update,” a company spokesperson tells The Verge.

Again, it’s not clear how widespread this issue truly is — though nearly 1,700 co-signers on a 40-page forum post is enough to…

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