Go read this saga of McDonald’s ice cream machines and why they’re out of order all the time

Go read this saga of McDonald’s ice cream machines and why they’re out of order all the time


If you’ve ever tried to get ice cream at a McDonald’s restaurant, there’s a better-than-average chance you were stymied in your quest for soft-serve goodness by an out-of-order ice cream machine. A new report from Wiredattempts to get to the bottom of the mystery of the McDonald’s ice cream machines, why they have a secret repair menu that most McDonald’s workers don’t have access to, and one couple’s attempts to hack the machines for the greater good.

…after years of studying this complex machine and its many ways of failing, O’Sullivan remains most outraged at this notion: That the food-equipment giant Taylor sells the McFlurry-squirting devices to McDonald’s restaurant owners for about $18,000 each, and yet it keeps the machines’…

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