FTC report blasts manufacturers for restricting product repairs
The Federal Trade Commission (FTC) has published its long-awaited report on how manufacturers limit product repairs. The “Nixing the Fix” report details a host of repair restrictions, especially those imposed by mobile phone and car manufacturers. The anticompetitive practices covered by the FTC range from limited availability of spare parts and diagnostic software to designs that make repairs more difficult than they need to be. In response, the FTC wants to develop new laws and rules surrounding repairs, but it also wants better enforcement of existing legislation like the Magnuson-Moss Warranty Act (MMWA).
While debates around right to repair rules in the EU have tended to focus on the environmental impact of sending broken devices…