Amazon’s drone delivery program ‘one gigantic oversell,’ says report into UK operation

Amazon’s drone delivery program ‘one gigantic oversell,’ says report into UK operation


Amazon’s delivery drones have gone through many iterations, including the design above. | Image: Amazon

A new report from Wired into Amazon’s drone delivery program in the UK says the operation has lost over 100 employees, with insiders saying the project is “collapsing inwards.”

Citing testimony from former employees, Wired describes a culture of managerial dysfunction and overwork. In February 2020, for example, Amazon reportedly shut down a team of dozens in the UK dedicated to analyzing drone footage to identify humans and animals, only to re-open the unit months later. Other stories cited in the report include the fast turnover of senior staff, an employee drinking beer at their desk in the morning, and another “pinning down the ‘approve’ button on their computer so that all the frames of footage were being approved irrelevant of…

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