Amazon Web Services says overwhelmed network devices triggered outage

Amazon Web Services says overwhelmed network devices triggered outage


Illustration by Alex Castro / The Verge

Amazon Web Services (AWS) has provided an explanation as to what caused the outage that downed parts of its own services, as well as the third-party websites and online platforms that utilize AWS. In a post on the AWS website, the company explains that an automated process caused the outage, which began around 10:30AM ET in the Northern Virginia (US-EAST-1) region.

“An automated activity to scale capacity of one of the AWS services hosted in the main AWS network triggered an unexpected behavior from a large number of clients inside the internal network,” Amazon’s report says. “This resulted in a large surge of connection activity…

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