Amazon wants to make sure drivers who don’t work for the company are well-groomed and nice online

Amazon wants to make sure drivers who don’t work for the company are well-groomed and nice online


Illustration by Alex Castro / The Verge

Amazon is infamous for tightly controlling its workers and contractors, but a report from Bloomberg shows that it also tries to control the employees of companies that it contracts. The company has explicit policies concerning personal grooming and social media etiquette that apply to the drivers from other delivery companies. The rules govern everything from how the delivery people look (they must have clean fingernails, teeth, ears, and hair) to how they smell (no bad breath, body odor, or immodest perfume).

The rules also apparently forbid drivers from making social media posts that could be considered obscene. That by itself wouldn’t be remarkable, but it’s worth noting that these policies are applied to drivers that don’t work for…

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